InterAction® enables firms to create the Relationship Intelligence to uncover new business opportunities and enhance client service.
Now used in nearly 80% of the AmLaw Top 100 law firms, InterAction lets you:
Enhance your client management and firm profitability by leveraging connections among people, companies, relationships, experience and expertise.
- Gather disparate data such as client profiles, matters, notes and activities, and transform it into actionable relationship intelligence. This information can be accessed in your firm’s Personal Information Manager (PIM) Client including Microsoft® Outlook®, Lotus Notes® and Novell® GroupWise®.
- Access vital information, such as similar cases or projects that your staff has worked on, at a glance. Instead of sending mass e-mails to co-workers, you will quickly identify the most knowledgeable external and internal contacts with experience in certain types of matters.
- Build and segment marketing lists, and e-mail your clients and prospects to keep them updated on firm announcements and relevant seminars that reinforce your relationship networks.
- Integrate your internal data with external corporate intelligence sources
- Use add-on modules to combine your internal relationship intelligence with external information such as company litigation histories, financial transaction data, comprehensive company profiles and news, as well as business information about target companies.
- Easily identify interconnections between people, companies and client matters that you can leverage to broaden your network of existing client relationships.
- Provide marketing and business development professionals with a clear view of the firm’s relationship networks, clients and prospects to help them be more effective.